vape box

Vape Box has created this Privacy Notice in order to demonstrate our strong commitment to protecting the privacy of all visitors to our site. If you have any questions or comments about this Privacy Notice, they can be directed to andy@vapebox.online or in writing to the address supplied at the bottom of this page.

Part One: All visitors to www.vapebox.online are promised that: 

• Vape Box will always respect your right to privacy. However, we understand that the internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.
• All data gathered as a result of your website visit or product/service purchase or visit to our business will be treated as confidential.
• All orders or bookings placed online will be confirmed by email if you have provided an email address.

Part Two: How we use your data:

• To place an order, make a booking or enter a promotion, you will be required to supply contact and personal information.
• For our ‘customers’, we use your personal data for certain legitimate business purposes, for example, we may ask for your name, address, phone number and email, to tell you about new products and services and to send you marketing communication and offers to use in stores or on our website. We may also send you surveys to help us improve how we service you.
• We will consider you as a ‘customer’ for 13 months since the date of your last order/booking. If you do not order/book within 13 months you will automatically be opted out of receiving our direct marketing.
• If you order again from us after 13 months and have not opted out, we have a legitimate interest to re-commence sending you marketing communications about our products and services.
• You can opt out of these messages at any time by contacting our team at sales@vapebox.online
• We may use personal and profile data to tailor your experience on our interactive services.
• We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services as well as to identify and eliminate fraud.
• Accordingly, Vape Box would encourage you to be cautious about the information you choose to release and to safeguard passwords.
• For people who have registered on our website but haven’t yet bought any of our products and services, we will ask for your consent to process your data before we send you marketing offers.
• We do not transfer your personal information outside the European Economic Area.
• We will request that users who wish to submit personal information are aged 18 years or older.
• Whenever we process your personal data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so please contact us at andy@vapebox.online. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

Part Three: How long will you keep my data?

• We’ll normally hold onto your data if you’re a customer, for as long as is necessary to give you the services you’re using in accordance with our retention policy.

Part Four: Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

To get in touch, email: andy@vapebox.online

Or write to:  Vape Box, 24a Townfield Street, Chelmsford, Essex, CM1 1QJ – Registered in England